CFI UNVEILS NEW BUSINESS DIAGNOSTIC TOOL
Center For Financial Inclusion CEO David Myeni

CFI UNVEILS NEW BUSINESS DIAGNOSTIC TOOL

MBABANE– A new business diagnostic tool that assesses and monitors the competitiveness of micro, small or medium enterprises has been unveiled by the Center for Financial Inclusion (CFI). This new business model called a Business Ladder is a standardized, scientific and diagnostic tool developed by the CFI, a semi-autonomous wing of the Ministry of Finance that coordinates and monitors the implementation of the National Financial
Inclusion Strategy (NFIS) which was approved by cabinet mid-last year. The Business Ladder is a mechanism
that can be used for the diagnosis of the capacity of the business and a system to assess and score competitiveness. The outcome of this scoring will also help determine the appropriate interventions for the business and enable linkages with finance. The competitive scoring system can be accessed online as well as mobile phones and requires that the business owner registers and fills up a questionnaire on the business. A report is then generated with a score alongside a report on the strengths, weaknesses and the strategies to improve
performance. According to a source, the business ladder strategy has major business benefits which include identifying strengths and weaknesses, tracking business performance over time and linking up with larger
corporations and access related services and opportunities to address gaps. There are key strategic financial inclusion focus areas for Eswatini which include rural finance which aims at accelerating access to financial service points, alternative cost-effective and quality finance mechanism. Another strategy is the agricultural finance which will enhance effective market value and value chain linkages. The agricultural finance also seeks to
provide appropriate and affordable financial products and services. The CFI is mandated to bridge the gap
between the financial regulators, financial services providers, policy-makers, the macro-entrepreneurs and the consumers to support the provision of appropriate financial services and products for the target groups to better impact on poverty alleviation.

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